Assessment Reports
LRQA sees its role as assuring that published data and information provides a true and transparent account of your company’s business and that data and information is complete and balanced.
Communicating performance data and information allows a company to demonstrate how it meets the challenge of sustainability - in its broadest sense - and to show the improvement it has made on specific issues. The information a company wishes to communicate varies considerably but it may be at site or corporate level, be specific to a product or management system or relate to pollution prevention and associated projects, customer satisfaction, stakeholder concerns/dialogue, etc.
LRQA sees its role as assuring that published data and information provides a true and transparent account of your company’s business and that data and information is complete and balanced.
e-Reports
LRQA offers an electronic report for all clients; however, if you prefer, this can be provided as a hard copy. The report will consist of:
the executive report – for use by top management
the assessment details – for use by the system management and individual departments that took part in the assessment
the assessment findings log – this will report on the actions that need to be taken as a result of the assessment
assessment schedule – this will provide information about the next visit
continual improvement log – this will provide valuable information to track and present your organization’s improvements
Grading
LRQA reports will use the following grading:
Major nonconformity – this term will be used when an assessor finds evidence of a system failure, such as non compliance with regulatory requirements or if customer requirements are not being met.
Minor nonconformity – this term will be used when an assessor finds a sporadic lapse in implementation of the system or a deviation from the system. (Both major and minor nonconformities will be followed up by the assessor.)