 |
|
2 |
|
|
|
Building Business Assurance
By Listening to the Market
We carefully considered our clients' perspectives - but what did the market say? Among many public resources, we looked to a forum whose attendees included representatives from public and private organizations with certified management systems.
The Market Speaks
IRCA Forum: What Would Make the Perfect Certification Body Audit?
An International Register of Certificated Auditors (IRCA) Open Space gathering, whose attendees included representatives from public and private organizations with certified management systems, discussed "What would make the perfect certification body audit".
Some of what they want :
- increased value without increased prices
- better auditor conditions
- auditors who offer a fresh pair of eyes to the business but also understand the business in terms of strategy, plans and stakeholder requirements
- consolidated reports from multi-site audits
Some of what they don't want :
- auditors who operate in their own comfort zones
- auditors who make their own interpretations of standards
- auditors who talk too much and listening to little
- inaccurate documentation
- bad time management
Visit the IRCA website to read the full forum discussion.
.and LRQA Responds
How does LRQA respond to the demands of our clients and the market? We introduce Business Assurance - our own unique approach to management systems assessment. What is Business Assurance and how does it benefit your organization?
|
|
2 |
|
|
| |