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ISO 9001: Quality

Make Quality a Resource for Building the Future

ISO 9001 has become the preferred international solution for improving overall organizational performance, achieving customer satisfaction, and promoting continual improvement...

All businesses are aware of the need to provide far more than just a quality product or service to meet the expectations of customers and the demands of business.

The implementation of an effective quality management system (QMS) certified to ISO 9001 offers a clearly structured, systematic approach to improving the customer experience, help you streamline internal processes, become more efficient, and ultimately, help you meet business goals and objectives.

Why ISO 9001?

ISO 9001 has become the international reference for quality requirements.  Its focus on processes and customer satisfaction rather than procedures makes it equally applicable to service providers as well as manufacturers. This is why ISO 9001 has become the preferred solution for more than 700,000 organizations in 159 countries.

ISO 9001 is developed using a core set of eight quality management principles:

• customer focus

• leadership

• the involvement of people

• a process approach

• a system approach to management

• continual improvement

• a factual approach to decision making

• a mutually beneficial supplier relationship

The standard was revised in 2008, and now any organization wishing to become certified will be certified to the 2008 version. 

ISO 9001 Certification from LRQA Benefits Your Business

LRQA’s accredited ISO 9001 certification helps create a systematic framework in which organizations drive continual improvement. This provides a competitive advantage for your organization because it can provide improved performance measurable in key metric areas such as:

• improved productivity and efficiency

• improved product, process and service levels

• increased customer satisfaction and confidence

• reduced cost

• reduced waste

• reflects global consensus of the best quality management practices

• enables you to work with many organizations where it is a contractual obligation or expectation

Over half of the world’s top 200 companies choose LRQA

LRQA holds 19 global accreditations to deliver ISO 9001 certification; when you choose LRQA, you choose to achieve accredited certification from a respected, world renowned global registrar.

LRQA is a market leader in the provision of ISO 9001 assessment, certification and training services, and over half of the world's top 200 companies choose LRQA for certification.

LRQA assessors are industry specialists and experts who are matched with your business needs, enabling an effective and robust assessment of your system.

Our Business Assurance approach ensures our assessments focus on the areas and issues that are important to your business. As the first certification body to gain accreditation for issuing quality management system certificates, we understand system requirements and can therefore tailor our approach to help meet your objectives.

Beyond certification, LRQA provides an extensive range of services to support your business’ future growth and development, including training solutions and integrated management systems assessment.

View LRQA's quality management training options!