Problem Solving Tools & Techniques
This one (1) day course will teach you the correct definitions of corrective and preventive action and how and when they are applicable, what management controls are and their contribution to effective preventive action, and much more.
You need this course if…
• you are seeking to more effectively use the corrective and preventive processes to drive improvement within your organization
You will learn…
• the correct definitions of corrective and preventive action and how and when they are applicable
• what management controls are and their contribution to effective preventive action
• to use a structured approach to address problems in your organization including the 8D approach
• how to select and apply appropriate tools and techniques to problem solving and improvement
• to assess how effective your corrective and preventive action has been
You will need...
• no previous audit experience or training
You future development…
• See our other Business Improvement courses
Course length
• One day